Welcome to GoatKits (“GoatKits”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.goatkits.in (“Website”) and the purchase of products from us.
By accessing, browsing, or using this Website, or by placing an order with us, you (“you”, “user”, “customer”) agree to be bound by these Terms, along with our Privacy Policy, Return & Refund Policy, and Security Policy, which are incorporated by reference.
If you do not agree with any part of these Terms, please do not use our Website or purchase from us.
Eligibility
1.1 You must be at least 18 years of age to use this Website and place orders. 1.2 By using this Website, you represent that you are legally capable of entering into a binding contract under applicable law. 1.3 If you are using this Website on behalf of a company or other legal entity, you represent that you are authorised to bind that entity to these Terms.
Account Registration
2.1 You may browse the Website without creating an account. However, certain features (such as order tracking and saved addresses) may require registration.
2.2 When creating an account, you agree to:
Provide true, accurate, and complete information.
Keep your login credentials confidential.
Notify us immediately if you suspect any unauthorised use of your account.
2.3 You are solely responsible for all activities that occur under your account. We shall not be liable for any loss or damage arising from unauthorised use of your account.
Products & Descriptions
3.1 We specialise in football-themed merchandise, including but not limited to jerseys, apparel, and accessories (“Products”). 3.2 We make reasonable efforts to display product colours, designs, and details accurately. However:
Actual colours may vary due to screen/device settings.
Slight variations in design, patterns, fit, or finishing may occur.
3.3 All product descriptions, images, and specifications are for general guidance only and do not constitute a warranty or guarantee. 3.4 We reserve the right to discontinue any product at any time without prior notice.
Pricing & Taxes
4.1 All prices on the Website are listed in Indian Rupees (INR) and are inclusive or exclusive of taxes as specified on the product or checkout page. 4.2 We reserve the right to change prices at any time without prior notice. However, the price applicable to your order will be the one displayed at the time of order confirmation. 4.3 Shipping charges, COD fees, customisation charges, and any other applicable fees will be shown at checkout before you confirm payment.
Orders & Acceptance
5.1 By placing an order on GoatKits, you are making an offer to purchase the selected products under these Terms. 5.2 We may accept or reject your order at our sole discretion. Reasons for rejection may include (but are not limited to):
Product out of stock or discontinued.
Pricing or product information error.
Payment issues or suspected fraudulent activity.
Shipping restrictions to your location.
5.3 Your order is considered accepted only when:
You receive an order confirmation email/WhatsApp message from us, and
We begin processing or dispatching the order.
5.4 We reserve the right to cancel an order after acceptance if we discover any issue (e.g., stock or quality concerns). In such cases, any amount you pay will be refunded in accordance with our Refund Policy.
Payment & Security
6.1 We may offer various payment options, including (as available from time to time):
Credit/Debit cards
UPI
Net Banking
Wallets
Cash on Delivery (COD), where applicable
6.2 Online payments are processed via third-party, PCI-DSS-compliant payment gateways. We do not store your full payment card details on our servers. 6.3 You agree to provide correct billing and payment information and ensure that you are authorised to use the selected payment method. 6.4 In case of payment failure or chargeback, we reserve the right to cancel the order and/or block your account until the issue is resolved.
For more details on how we protect your payment information, please refer to our Security Policy.
Shipping, Delivery & Risk of Loss
7.1 We ship products to the locations mentioned on our Website or checkout page. 7.2 Estimated shipping and delivery timelines are provided for guidance only and may vary due to:
Courier logistics and serviceability
Weather conditions
Public holidays or unforeseen events
7.3 Ownership and risk of loss for the products pass to you:
When the product is delivered to the shipping address provided by you, or
When collected by you or your representative, if using a pickup option.
7.4 It is your responsibility to provide accurate and complete shipping information. We are not responsible for delays, lost shipments, or additional costs arising from incorrect or incomplete address details.
Cancellations, Returns & Refunds
8.1 Cancellations, returns, and refunds are governed by our separate Return, Refund & Cancellation Policy, which forms an integral part of these Terms. 8.2 Certain items, including customised products, may be non-returnable or subject to special conditions. Please review the applicable policy before placing your order. 8.3 Any refund, if applicable, will be processed as per the mode and timeline defined in our Return & Refund Policy.
Customisation & Personalisation (If Applicable)
9.1 Some products may offer name/number printing or other customisation options. 9.2 You are solely responsible for:
Ensuring the accuracy of spellings, numbers, and details submitted.
Ensuring that the customisation content does not infringe any third-party rights (e.g., trademarks, copyrights) or violate any laws.
9.3 Customised products may:
Take longer processing times.
Be non-returnable and non-refundable except in cases of manufacturing defect or incorrect customisation done by us (subject to our policy).
Use of the Website
10.1 You agree to use the Website only for lawful purposes and in accordance with these Terms. 10.2 You agree not to:
Engage in any activity that disrupts or interferes with Website functioning, servers, or networks.
Attempt to gain unauthorised access to any portion or feature of the Website or any other systems.
Upload or transmit any viruses, malicious code, or harmful content.
Use automated tools (bots, crawlers, etc.) to access or interact with the Website, except as permitted by standard search engines.
Intellectual Property
11.1 All content on the Website, including logos, graphics, product images, designs, text, trademarks, and layout (“Content”), is owned by or licensed to GoatKits and protected by applicable intellectual property laws. 11.2 You may not:
Copy, reproduce, modify, distribute, or publicly display any Content without our prior written consent.
Use our name, logo, or brand elements in any manner that could cause confusion or suggest endorsement without authorisation.
11.3 You are granted a limited, non-exclusive, non-transferable license to access and use the Website solely for personal, non-commercial shopping purposes.
User Content, Reviews & Feedback
12.1 You may be allowed to submit reviews, ratings, comments, photos, or other content (“User Content”) on the Website or our social channels. 12.2 By submitting User Content, you represent and warrant that:
It is your original work, or you have permission to post it.
It does not violate any copyright, trademark, or other rights.
It is not defamatory, obscene, offensive, or unlawful.
12.3 By submitting User Content, you grant GoatKits a worldwide, royalty-free, perpetual license to:
Use, reproduce, display, modify, and distribute your User Content across our Website, social media, marketing materials, and other platforms.
12.4 We reserve the right (but are not obligated) to monitor, edit, or remove any User Content at our discretion.
Third-Party Links & Services
13.1 Our Website may contain links to third-party websites, services, or tools (such as payment gateways, social media, and courier tracking pages). 13.2 These third-party sites are not under our control, and we are not responsible for:
Their content, privacy practices, or security.
Any loss or damage arising from your use of such third-party sites.
13.3 We encourage you to review the terms and privacy policies of any third-party websites you visit.
Disclaimer of Warranties
14.1 The Website and all products and services are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied, except as required by law. 14.2 To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
Fitness for a particular purpose.
Non-infringement.
Accuracy, reliability, or completeness of information.
14.3 We do not warrant that:
The Website will be uninterrupted, timely, secure, and error-free.
Any defects will be corrected.
The Website or its servers are free of viruses or harmful components.
Limitation of Liability
15.1 To the maximum extent permitted by law, GoatKits, its owners, employees, partners, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:
Loss of profits, revenue, goodwill, or data.
Business interruption or replacement costs.
Any loss arising from use or inability to use the Website or products.
15.2 Our total aggregate liability for any claim arising out of or relating to your use of the Website or purchase of products shall not exceed the total amount paid by you for the specific order related to the claim.
Indemnity
16.1 You agree to indemnify, defend, and hold harmless GoatKits and its owners, employees, partners, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from:
Your use of the Website or products.
Your breach of these Terms or any applicable law.
Your violation of any third-party rights.
Privacy & Data Protection
17.1 Your use of the Website and your purchases are also governed by our Privacy Policy and Security Policy, which explain how we collect, use, and protect your personal data. 17.2 By using the Website, you consent to our collection and use of information as outlined in those policies.
Governing Law & Jurisdiction
18.1 These Terms shall be governed by and construed in accordance with the laws of India. 18.2 Subject to applicable law, you agree that the courts in Maharashtra, India shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, your use of the Website, or your purchase of products.
(You can replace this with your actual city, e.g., “Mumbai, Maharashtra, India”.)
Changes to These Terms
19.1 We reserve the right to update, modify, or replace these Terms at any time without prior notice. 19.2 Any changes will be posted on this page with an updated “Last updated” date. 19.3 Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. If you disagree, you must stop using the Website.
Contact Us
For any questions, concerns, or feedback related to these Terms or our services, you can contact us at:
