At GoatKits (“GoatKits”, “we”, “our”, “us”), your security is critical to us. This Security Policy explains how we protect your personal information, payment details, and account data when you shop on our website goatkits.in.
By accessing or using our website, you agree to the practices described in this Security Policy, along with our Terms & Conditions and Privacy Policy.
Secure Website & Encryption (HTTPS / SSL)
Our website uses SSL (Secure Socket Layer) / TLS encryptionon all pages where you enter personal or payment information.
You can verify this by checking for:
A padlock symbol in your browser’s address bar, and
“https://” at the beginning of the URL.
SSL encryption ensures that any data transmitted between your browser and our servers is protected from interception or tampering.
Payment Security
All online payments on goatkits.in are processed through the reputable, PCI-DSS-compliant Razorpay payment gateway.
We do not store your full card details(card number, CVV, expiry date) on our servers. These are handled and stored securely by the payment gateway in accordance with industry standards.
Payment gateways use a combination of encryption, tokenisation, and secure serversto protect your payment data.
We support secure payment methods such as:
Credit/Debit cards
UPI
Net Banking
Wallets (as supported by the gateway)
If you notice any unauthorised charges on your card or payment method after purchasing on our website, please get in touch with your bank/payment provider immediately and inform us as well.
Account Security (Login & Passwords)
You may create an account on goatkits.in to save addresses, view order history, and manage your preferences.
To protect your account:
Choose a strong, unique passwordthat is not used on other websites.
Do not share your password or OTPwith anyone, including anyone claiming to be from GoatKits.
Always log out from shared or public devices after placing an order or accessing your account.
We use industry-standard practices to protect account details, including:
Encrypted password storage
Access controls limiting who within our team can view specific information
If you believe your account has been compromised (for example, you notice suspicious login activity or orders you did not place), please get in touch with us immediately using the details below.
Data Protection & Access Controls
We take appropriate technical and organisational measures to safeguard your personal data, such as:
Restricted access to customer data on a need-to-know basisfor staff and authorised service providers.
Use of secure servers, firewalls, and security configurationsto protect our infrastructure.
Periodic monitoring of our systemsfor suspicious or unauthorised access.
Regular updates and patchesto our platform, plugins, and software to reduce security vulnerabilities.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. However, we strive to use commercially acceptable means to protect your personal information.
Protection Against Fraud & Misuse
To protect our customers and our business from fraud:
We may use automated tools and manual checksto detect and prevent suspicious transactions and activities.
In some cases, we may:
Contact you for additional verification (e.g., order details, address, or payment method).
Cancel or hold orders that appear suspicious until verification is complete.
We reserve the right to block or suspend accounts or ordersthat are involved in fraud, abuse, or violations of our Terms & Conditions.
Third-Party Services & Integrations
We work with certain third-party service providers to run our online store, including:
Payment gateways
Logistics and courier partners
Analytics tools and marketing platforms
Hosting providers and security tools
These third parties may have access to limited personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes. We recommend reviewing these providers’ privacy and security practices for more detailed information.
Cookies & Tracking Technologies (Security-Related Use)
Our website uses cookies and similar technologies for several purposes, including:
Keeping you logged into your account
Remembering your cart and preferences
Securing forms and login sessions
Detecting and preventing fraudulent activity
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit some website functionality (for example, staying logged in or keeping items in your cart).
For more details, please refer to our Cookie Policy (if published) and Privacy Policy.
Email & Phishing Safety
We may send transactional emails such as:
Order confirmations
Shipping and delivery updates
Account-related notifications
We will never ask for your password, full card details, or OTP via email, SMS, WhatsApp, or phone call.
If you receive any suspicious message claiming to be from GoatKits that asks for sensitive information:
Do not reply, click on links, or download attachments.
Forward the message to us at [email protected]so we can verify and take action.
Your Responsibilities as a Customer
To help us maintain a secure shopping environment, we request that you:
Use a secure, up-to-date browser and operating system when accessing goatkits.in.
Avoid using public or unsecured Wi-Fi networks for payments or to log in to your account.
Keep your device protected with antivirus/anti-malware tools where possible.
Regularly monitor your account and bank/card statements for any unauthorised activity.
Promptly update us if your contact details (email or phone) change so you continue to receive essential account/security notifications.
Reporting Security Issues
We value feedback from our customers and the security community. If you discover or suspect a security vulnerability, data leak, or any suspicious activity related to our website or services:
We will investigate the matter as a priority and take the necessary action. For security reasons, we may not be able to share detailed technical information about the fix, but we appreciate your help in keeping the platform safe.
Children’s Data & Usage
GoatKits is intended for use by individuals aged 18 and above. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a child has provided us with their personal information, please get in touch with us so we can delete it.
Changes to This Security Policy
We may update this Security Policy periodically to reflect:
Changes in our security practices
Updates in technology or legal/regulatory requirements
Improvements in our website or services
Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Security Policy or our security practices, please get in touch with us:
